This privacy policy applies to all online services of Knotberry doo Beograd ("Hostlord").
Controller Contact Information
Knotberry DOO, Kraljice Natalije 11 Beograd 11000, Serbia
Company Registration Number: 22007491 Tax Identification Number: 114329032
Phone: +381631751344 Email: support@hostlord.com Data Protection: dataprotection@hostlord.com
We collect only necessary, basic data on customers and data necessary for business operations and informing customers in accordance with good business practices and in order to provide a high-quality service. All customer data is strictly stored and is available only to employees who require this data for the performance their work. All employees of Hostlord are responsible for adherence to the principles of privacy protection.
Website Visits
Each time you access our website, your IP address, browser information, along with the time and date of your visit, are saved in an anonymized form.
Account Registration
When you register an account with us, we collect and process your name, address, phone number, and email address. We delete all your registration data when you delete your user account. To delete your account, email dataprotection@hostlord.com.
Email Addresses
You can subscribe to our newsletter or request automated messages from Hostlord. We provide our customers the option to decide whether or not they want to be removed from mailing lists used for marketing campaigns at any time by clicking the "Unsubscribe" link in the newsletter, in client area or by emailing dataprotection@hostlord.com.
Cookies
We use cookies to ensure our website functions properly. Cookies are text files saved on your computer that collect standard internet log and visitor behavior information. Our website uses only functional cookies, which help us recognize you and remember your preferences, such as language and location. We do not share the data generated by cookies with third parties. You can prevent cookies from being generated by changing your browser settings, but this may limit some website functions.
Data Sharing
External service providers may have access to your data to assist us in providing our services. Third parties such as government authorities, external consultants, or business partners may receive your data in specific cases:
Domain Registration: If we register a domain for you, we provide the required data to the registration service provider.
Payment via Credit Card: If you pay via credit card, the payment is processed by an external service provider. When entering payment card data, confidential information is transmitted via a public network in a protected (encrypted) form using SSL protocols and PKI systems, as currently the most modern cryptographic technology. The complete billing process is performed on the Institution’s websites. At no time is payment card data available to our system.
Data Storage
Our Company securely stores your data at data centers located in Germany. All data is encrypted both in transit and at rest using industry-standard encryption protocols. We apply technical and physical restrictions to any access and use of personal data on our servers. We conduct regular security audits and vulnerability assessments to ensure our systems remain secure.
Your Rights as a Data Subject
You have the right to:
Information: Access information about the personal data we process.
Rectification: Correct any inaccurate personal data.
Deletion: Request deletion of your personal data.
Restriction: Restrict the processing of your personal data.
Objection: Object to the processing of your personal data.
Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format.
Right to Lodge a Complaint
You have the right to lodge a complaint with a supervisory authority for data protection regarding our processing of your personal data. We ask that you first attempt to resolve any issues with us, although you have the right to contact your supervisory authority at any time.
Additional Information
Providing your data to Hostlord is voluntary. However, certain services may not be available if you do not provide your data.
Our website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Our Company regularly reviews its privacy policy and places any updates on this web page.
